Needs From: HandsOn Blue Ridge

Visit with veteran patients and families recommended and assigned by Hospice of SWVA Volunteer Coordinator.Provide the veteran patient with companionship, interaction, comfort, and provide the caregiver(s) with emotional support.Demonstrates the core values and mission of Hospice SWVA and adopts the Agency mission, strategic direction and project goals.Participate in Veteran patient Pinning Ceremonies and other activities through the We Honor Veterans Program. We serve Veterans in Smyth, Wythe, and Bland Counties in Virginia

The Patient services Volunteer will be responsible for providing patient services support services to patients and their families, to the professional staff, and to the organization.The patient services volunteer will have a special commitment to the patients and families at the most difficult time in their lives.The patient services volunteer will provide essential support in direct patient care, support for family members, office assistance, and many other areas.Patient services volunteers must embody the essence of hospice philosophy, and are essential to the successful operation of any hospice program.Patient services volunteers may choose the area in which they prefer to function and the hours they are willing to donate.The patient services volunteer must possess the abiity to assess data reflective of the patient’s requirements relative to his/her age specific needs.Provide emotional support to patients and familiesProvide practical support to patients and families (including household tasks, cooking, yard work, grocery shopping, etc.)Provide respite for caregivers

Functions as a team member by providing necessary office support to the volunteer coordinator and Hospice office staff. Participates in continuing education and other meetings as needed to perform office duties.Provides assistance to volunteer coordinator in performing office duties including copying, preparing bereavement mailings, cards, and letters to patients and their families. Provide support in answering telephone as requested, copying, filing, and labeling items. Maintains respectful communication wit h patients, families, office staff, and contracting agencies related to hospice services. Communicates directly or via phone with patients, families, physicians, staff, and contracting agencies. Demonstrates effective communication skills and conveys a caring manner to all clients.