Be trained to become an objective volunteer in order to answer questions, in person or over the phone, about long-term care insurance, Medicare supplemental (Medigap) insurance, Medicare, Medicaid, hospital and physician bills, or Medicare Advantage Plans. Volunteers provide telephone and face to face counseling using a computer and the internet.
Learn more about VICAP (Virginia Insurance Counseling and Assistance Program): https://loaa.org/our-services/health-and-wellness/vicap/